Refund policy

At Bee Hair Co, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your product, we offer a hassle-free return and exchange policy.

Returns:

• You may return any unused or unopened products within 14 days of delivery.
• To initiate a return, please contact us at hi@beehairco.com with your order details.
• We will guide you through the return process and assist with any questions you may have.

Exchanges:

• If you wish to exchange a product for a different product, please reach out to us within 14 days of receiving your order.
• Products must be unused and in original packaging.

Refunds:

• Once your return is received and inspected, we will process your refund to the original payment method.
• Refunds may take 7-10 business days to reflect in your account, depending on your bank.

Conditions for Returns and Exchanges:

• Products must be returned in their original condition (unopened, unused, and with all original packaging).
• Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
• If the product is defective or damaged upon arrival, please contact us immediately, and we will provide a prepaid return label.

We are committed to ensuring your satisfaction and providing a smooth experience with Bee Hair Co. If you have any questions or need assistance, don’t hesitate to reach out to us at hi@beehairco.com.